Highlights

• Streamlined Calibration Management: GageM replaced error-prone Excel spreadsheets with a centralized, automated system, significantly improving efficiency and organization.

• Enhanced Visibility and Control: The dashboard provides real-time insights into calibration schedules, due dates, and dependencies, ensuring nothing is overlooked.

• Conflict Alert System: Alerts for calibration dependencies prevent disruptions, allowing instruments and standards to be managed proactively.

• User-Friendly Interface: GageM’s intuitive design makes it easy for team members to navigate and utilize effectively, even for new users.

• Responsive Customer Support: Custom feature requests were implemented quickly, improving calibration efficiency and user satisfaction.

  
  

Calibration management is a critical yet often challenging aspect of engineering and quality control processes. We recently sat down with a highly experienced test engineer who shared how GageMakkal revolutionized their approach to calibration management. With decades of expertise in the defense industry and hands-on experience managing calibration systems across multiple companies, this client provided invaluable insights into how GageMakkal has transformed their workflow.

The Importance of Calibration in Quality Assurance

The test engineer explained the critical role calibration plays in ensuring product quality and compliance, especially in highly regulated industries like defense. “Without calibration, we wouldn’t be able to get the approvals the company needs to sell products in different markets,” they said. Calibration is vital to maintaining production test equipment such as data acquisition systems, multimeters, and spectrum analyzers. Ensuring these instruments remain accurate is non-negotiable.

However, managing calibration systems effectively was not always an easy task. “One of our biggest challenges was access to the equipment for calibration. Historically, we often had to calibrate during weekends or navigate communication hurdles due to different shift patterns,” the client shared. These inefficiencies led to delays, errors, and missed opportunities for optimization.

The Switch to GageMakkal

Everything changed when the company implemented GageMakkal . “GageMakkal has really brought everything together into one system,” the engineer said. Previously, they relied on Excel spreadsheets to manage calibration schedules, certificates, and compliance records. This manual approach was time-consuming and prone to errors.

“With GageMakkal , we have the ability to do everything in one system,” they explained. “All certificates go through GageMakkal for quality approval. Everything is visible, dated, and organized, which has significantly improved controllability and dependability.”

Key Features and Benefits

One of the standout features for the client was the dashboard functionality, which provides an immediate overview of any issues. “The dashboard is particularly useful because you can see everything at a glance—what needs attention and what’s running smoothly,” they said.

Another game-changing feature is GageMakkal's conflict alert system. This functionality allows users to identify dependencies between instruments and standards. For example, if a standard instrument is due for calibration and other instruments rely on it, GageMakkal alerts users to address the dependency before the standard is sent out for calibration. “This has helped us manage calibration timelines more effectively and avoid disruptions,” they added.

Ease of Use and Responsiveness

The client also highlighted GageMakkal's intuitive interface. “It’s very user-friendly and easy to navigate. Even someone new to the system can pick it up quickly,” they said.

Additionally, the responsiveness of the GageMakkal team impressed them. “We’ve made a couple of requests for features to improve the efficiency of our calibration process. The GageMakkal team implemented these changes very quickly, and we’ve been very happy with their support,” they noted.

Final Thoughts

In a single sentence, the engineer summarized their experience: “GageMakkal has been a game-changer for us, providing much more control and eliminating errors that were common with our previous processes.”

This testimonial is a powerful example of how GageMakkal can help companies in highly regulated industries streamline their calibration management, ensure compliance, and reduce inefficiencies.

Interested in learning more? Discover how GageMakkal can revolutionize your calibration process by requesting a demo today!